Designing Products and Services Beyond Borders
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Welcome to Better Results
Designing Products and Services Beyond Borders
Product & Service
Products and services are assets that contribute to business and brand value.

Undoubtedly, products or services are the basis of any business, because they contribute to the business' recognition and reputation. These are among the most visible indications that a client has of the business or brand.

How can customer-centric product or service design help your business?
Challenge
Products and services are vastly different on the market and in the minds of consumers and can't be marketed the same way, at least not without some careful planning. Because the design, quality, quantity, price and much more you set will determine the profitability of your business, you should examine more than one model or strategy. This is because you should decide which serves your business best.

Every day that a service is offered and not consumed is a wasted opportunity. If we don't sell our hotel room tonight, we cannot ever resell it – it is lost forever. Products on the other hand have a long life. If we put a box of cookies on the shelf and don't sell it today, we can still sell it for some period of time beyond today.

As technology gives more and more products a service element (as in customer service, trade fairs, communities, etc.), products begin to take on some of the elements of services. But in general, services and products require vastly different marketing approaches. Understanding the basic nature of what you are selling could lead to interesting and valuable insights for consumers.
Solution
Product and service design is a process where we create sustainable solutions and optimal experiences for both customers in unique contexts and any service providers involved.
Based on key factors including consumer, location, market, culture, language, and other factors, we offer fine-tuned solutions and custom-designed to meet all market/user needs in context.
Featured Project
Safffron
Saffron is a custom designed product line for saffron and saffron-based products.
FAQ
Here is an overview of the most frequently asked questions about the product and service.